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Visas and Immigration
Travelling to Australia
Immigration and Visas
All travellers, except New Zealand citizens, must obtain a visa or travel authority (ETA) before travelling to Australia.
Immigration and Visa Enquiries
For general information on visa requirements and how to apply for a visa, please use our online enquiry form or telephone our specialist enquiry staff. Please note that the telephone call centre operates on Canadian time.
- Enquiry form - http://www.immi.gov.au/contacts/forms/americas/
- Information Service for Australian Visas +1 905 280 1437 (10am - 5pm Ottawa Eastern Standard Time) – international call charges apply.
Please note this number is for pre-lodgement enquiries only.
If you have applied for a visa in our office (DIAC - Brasilia) and need to contact us, please contact us via email or facsimile and include your full name, date of birth and passport number with your enquiry to enable us to locate your application in our system.
-E-mail: immigration.brasilia@dfat.gov.au
-Fax: (61) 3224 5777
Using a Migration Agent
Before engaging a migration agent, we recommend you read the following information.
See: Information about migration agents operating outside Australia http://www.immi.gov.au/visas/migration-agents/_pdf/information-migration-agents-operating-outside-australia.pdf
Accepted Payment Methods
All charges are payable in Brazilian Real only.
Information on current charges is available on our website at the following link http://www.immi.gov.au/allforms/990i.htm
Payments for applications sent via the postal service must be made via bank or company cheque. Cheques should be made payable to ‘Embaixada da Austrália’ and should have a contact telephone number on the reverse.
Cash payments are accepted only when the payment is made in person at the Embassy. Cash payments are not accepted via the postal service.
To obtain a bank cheque in Brazil you will need to provide the Embassy CNPJ to the bank. The Australian Embassy CNPJ is 03973950/0001-90.
We do not accept payment by personal cheque, credit card, debit card, bank transfer or bank deposit.
Charges may also be paid at an office of the Department of Immigration and Citizenship (DIAC) in Australia. If charges are paid in Australia, the original pink receipt must accompany the application.
Please ensure that applications submitted via the postal service or couriers are marked to the attention of the Visa and Immigration Section.
Application Processing Times
The average processing time for fully documented visa applications is listed below. Please note that the processing time depends on individual circumstances of each case and commences when application is received in our office.
Please note that incomplete applications may take longer to be processed.
- Business, ETAs and Transit visa applications – an average of 5 working days
- Tourist visa applications – an average of 10 working days
- Student and Temporary Resident visa applications – an average of 15 working days
- Resident Return visa - an average of 15 working days
- Citizenship by descent – an average of 20 working days
- Spouse/Fiancé visa applications – an average of 4 to 6 months
- Evidencing of visas processed in other posts – an average of 5 working days
Please note that incomplete applications may take longer to be processed. Processing times mentioned commence at the time of receipt of the application by DIAC Brasília. Please ensure you allow additional time for postage if you have submitted your application via post.