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Visas and Immigration
Travelling to Australia
Immigration and Visas
All travellers, except New Zealand citizens, must obtain a visa or travel authority (ETA) before travelling to Australia.
Immigration and Visa Enquiries
For general information on visa requirements and how to apply for a visa, please use our online enquiry form or telephone our specialist enquiry staff. Please note that the telephone call centre operates on Canadian time.
If you have applied for a visa in our office (DIAC - Brasilia) and need to contact us, please use our online enquiry form and include your full name, date of birth and passport number with your enquiry to enable us to locate your application in our system.
-Online enquiry form http://www.immi.gov.au/contacts/forms/americas/
- Information Service for Australian Visas +1 905 280 1437 (10am - 5pm Ottawa Eastern Standard Time) – international call charges apply.
- Facsimile +55 61 3224 5777
All enquiries can be made in English or Portuguese
Australian Citizenship
Citizenship by descent : applications for Australian Citizenship by descent are processed at the Embassy in Brasilia, processing time is approximately 4 weeks. (Please allow additional time for postage if required)
See: Citizenship by descent
Certificate of Evidence of Australian Citizenship
See : Proof of Citizenship
Using a Migration Agent
Before engaging a migration agent, we recommend you read the following information.
See: Information about migration agents operating outside Australia
Accepted Payment Methods
All charges are payable in Brazilian Real only.
Information on current charges is available on our website at the following link http://www.immi.gov.au/allforms/990i.htm
Payments for applications sent via the postal service must be made via bank or company cheque. Cheques should be made payable to ‘Embaixada da Austrália’ and should have a contact telephone number on the reverse.
Cash payments are accepted only when the payment is made in person at the Embassy. Cash payments are not accepted via the postal service.
To obtain a bank cheque in Brazil you will need to provide the Embassy CNPJ to the bank. The Australian Embassy CNPJ is 03973950/0001-90.
We do not accept payment by personal cheque, credit card, debit card, bank transfer or bank deposit.
Charges may also be paid at an office of the Department of Immigration and Citizenship (DIAC) in Australia. If charges are paid in Australia, the original pink receipt must accompany the application.
Please ensure that applications submitted via the postal service or couriers are marked to the attention of the Visa and Immigration Section.
Return of your passport and documents - new procedures
All passports and documents will be returned via the Brazilian Registered Mail postal service. Applicants may choose to make alternative arrangements for return of their passport and original documents.
Please note that in line with Australian government financial regulations the Australian Embassy in Brasilia is unable to accept any payment for postal or courier services.
If payment for priority postage service is included with a visa application, the payer will need to lodge a formal written request to have the payment returned to them (please note that this process may take some weeks). The Embassy cannot accept payment for postage or courier services as the Australian government does not provide this service directly.
Application Processing Times
The average processing time for fully documented visa applications is listed below. Please note that the processing time depends on individual circumstances of each case and commences when application is received in our office.
Please note that incomplete applications will take longer to be finalised.
- Business, ETAs and Transit visa applications – an average of 5 working days
- Tourist visa applications – an average of 20 working days
- Student visa applications – an average of 30 working days
- Temporary Resident visa applications – an average of 30 working days
- Resident Return visa – an average of 15 working days
- Citizenship by descent – an average of 20 working days
- Spouse/Fiancé visa applications – an average of 4 to 6 months
- Evidencing of visas processed in other posts – an average of 5 working days
Please note that incomplete applications may take longer to be processed. Processing times mentioned commence at the time of receipt of the application by DIAC Brasília. Please ensure you allow additional time for postage if you have submitted your application via post.